Question When Should I use your service ?
AnswerOur clients use our service to purchase:

1) items that are not available in their country
2) from U.S. online stores that do not ship to their country
3) from U.S. online stores that require a U.S. shipping address
4) from U.S. online stores that only accept U.S. credit cards

Question How does your service work ?
AnswerIt’s very simple! Just tell us what item you would like to buy and we’ll take care of the rest. We’ll source your item from a reputable US online store and ship it to you anywhere in the world
Question Why do we charge a service fee?
Answer

Our service fee is what we charge to help you purchase your item from the U.S. and ship it to your doorstep, hassle-free.
The service fee covers the entire purchasing process, including sourcing your item, purchasing your goods, inspecting your goods upon arrival at our facility (available upon request at an additional fee), packing your items and preparing all necessary shipping and customs documentation.
The product cost and shipping are passed on directly to you without mark-up.

Our service starts from $50

Our service fee is what we charge to help you purchase your item from the U.S. and ship it to your doorstep, hassle-free.
The service fee covers the entire purchasing process, including sourcing your item, purchasing your goods, inspecting your goods upon arrival at our facility (available upon request at an additional fee), packing your items and preparing all necessary shipping and customs documentation.
The product cost and shipping are passed on directly to you without mark-up.
Our service starts from $50

Question What Payment methods are available?
AnswerWe currently accept wire transfers from U.S. bank accounts and credit card payments (Amex, Visa, MasterCard, Discover) through PayPal. Please note that standard PayPal transaction fees apply.
Question Pricing
Answer

  • Cost of the items from the retailer: (What the U.S stores charges for your item, including taxes and delivery)
  • Cost of delivery: (What our shipping partners charge to ship the item to your door from the U.S.)
  • Service fee: What we charge to take care of the entire process for you. Get your item sourced, shipped and delivered in just a few days!

Question Return & Exchanges:
AnswerWe’d be more than happy to assist with any exchanges and/or returns for items purchased using our service. Please note that you will be bound by the store’s return policy and you will be responsible for returning the items to the U.S. and paying for any shipping and store-related charges. A service fee will also applied for this service.
Question How long will it take my order to arrive?
AnswerThe estimated delivery time will ultimately depend on a number of variables. It usually takes 2-7 business days for the goods to arrive at our NYC facility from the stores. We would ship the items after receipt. International standard delivery is 7-10 business days while expedited delivery is 3-4 business days.
Question When do I make my payment?
AnswerWe require your payment in full upfront before we can purchase the item on your behalf.
For custom orders, we will provide you with a quote setting out the costs for your order. If you decide to proceed, we will send you instructions for your chosen method of payment. Once we receive your payment, we will purchase your items and ship them to your doorstep.
Question Why shareshopship?
AnswerOur team has over a decade of combined experience in managing big box retail stores in the United States. We are well versed in sourcing the best deals for items both in stores and online. ShareShopShip continues to build relationships with various vendors that transcends into value for our customers.